Frequently Asked Questions

We at Optimum Systems Online will do anything we can to help you understand our processes.  Here are a few questions that have come up in the past with clients.  If you do not see an answer to something you would like to know, please call us or email us directly.


We do it all, on and offline. From Social Media to billboards, we've done it all.

We work hard to bring the customers to help your business attract new, qualified customers as quickly as possible. Unfortunately, there is no simple answer to this. We should be able to give you a better idea of when you can expect results once we create a personalized marketing timeline.

Each marketing style has its own time and place, and none are "better" and the other. It depends upon your business' offerings and target market.

Your sales will increase. And we offer results tracking to help you see how many visitors/eyes/participants have seen/heard/enjoyed your marketing.


There is no one-size-fits-all answer to this question. When we review your website's needs, we will be able to present you with a timeline including a target launch date. Of course, if you have a deadline in mind, please let us know and we will work diligently to meet it.

You do. You own the website and all of its components, including visuals, text, etc. Additionally, if you would like us to provide you with a DVD of all/part of the website (in addition to the online access to the files) for your records or future usage, we will gladly do so.

Of course not. You may move your website to another host or agency at any time.

Yes. We program basic SEO (Search Engine Optimization) into every one of our websites. Additionally, we submit the website, once completed, to Google to index in its future search results. Note: The indexing by Google often takes 6-8 weeks.

We lay out all costs in advance as honestly and forthcoming as possible. This includes potential optional costs, such as website hosting, image purchases and anything else we might be able to foresee with your specific online needs.

Of course not. All of our websites are created with user-friendly back-end systems which will allow you to access and make changes to text and most images. Changes to the navigation, layout/framework and hard-coded images may require professional assistance, but we will do whatever we can to help train you to make most changes yourself.

How your website looks depends upon the website browser or method your computer/mobile device accesses the internet. If the browser is up to date, your website should appear without issue, but if the browser is outdated, then the viewer may experience some visual differences.
When programming our websites, we test on many different browser-types and try to accommodate as many editions as possible.

Optimum Systems Online is a one-stop-shop and we can provide you with all your website needs.

Absolutely. Once you own the domain name, we will help set up as many email addresses with that domain as you would like.

We sure can. We are familiar and experienced with most website platforms, and should have no issue editing your existing website.

our working processin 3 steps

Let us find a custom solution for your business today!

planning & strategy

We get to know you and your business to match your needs with our know-how to create the best strategy

design & develop

The plan is put to action with design, programming and executed precision

test & deliver

Before handing off a completed project, we test every link to ensure top quality every time